Northstar subscriber spotlight: Goodwill of Delaware and Delaware County

August 2021

Student sit at computer work stations in class.


Organizations that subscribe to our Northstar Digital Literacy platform gain access to Northstar curriculum, trainings and technical assistance. Subscriber locations can award certificates and badges to digital literacy learners who pass assessments. 

One of our Northstar subscriber locations is Goodwill of Delaware and Delaware County. Many people come to Goodwill looking for work, either to get a job with Goodwill or get trained and connected to other career opportunities. Goodwill of Delaware and Delaware County utilizes Northstar to help people improve their career prospects and to assess and improve the digital skills of Goodwill employees. 

"So many people during COVID were thrust into needing digital skills," says Gwen, workforce initiatives manager at Goodwill of Delaware and Delaware County. "Northstar has made it possible to continue services when everything went online. It’s so much easier to do remote proctoring – we love Northstar! It has changed people’s lives for the better."

Cassandra, who came to Goodwill after being furloughed, gained digital skills through Northstar and went on to land a new manager-level job, says:

"I am glad this program is here. It got me out of the house. The staff were so helpful. I can testify—it made me more comfortable with my computer skills. Such a good feeling!"